Questions

Q: The firmware software says "No TellStick found". What can I do?

• A1: Are your computer connected wirelessly to the network? Try deactivating wifi and connect the computer with a cable instead.
• A2: Try connecting the TellStick Net and your computer the another network. Maybe at a friends house or the office?

Q: I lost the power while flashing my TellStick Net and now it is bricked, what can I do?
A: Don't worry. It will probably be possible to fix it without sending your device to us. Please see our guide.

Q: I have updated the firmware in TellStick Net, but want to downgrade again. How do I do that?
A: Download an older firmware (​http://download.telldus.com/TellStick/Software/firmware/), drag-and-drop the .hex-file to TellStickNetFlasher.exe, and follow the instructions.